Dashboard Subscription Cancellation

This guide is intended to show you how to cancel your subscription from the Nebra Dashboard, which offers a number of premium features and high level support for your Helium Hotspot. 


Step 1 - Visit https://dashboard.nebra.com/login/ and login to your Nebra dashboard account



Step 2 - Once you have logged in, click on your profile in the top right hand corner and in the profile menu click My Account




Step 3 - In your My Account menu, click on Change to view your current subscription details.



Step 4 - On the subscription page click on Cancel in plan details menu


Step 5 - Please provide any feedback for cancelling your subscription and then confirm the cancellation by clicking Cancel My Subscription



Step 6 - You will receive a pop-up notification asking you to confirm your cancellation of your subscription



Step 7 - You will see notification on the next screen that your subscription has successfully been canceled and the status will show Canceled


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